A Call in the Storm
In the heart of Arcadia Lakes, a small but vibrant community in Richland County, South Carolina, nestled amongst lush green spaces and serene lakes, disaster struck a residential home. Known for its peaceful environment, the area experienced a severe storm that left one family grappling with significant flooding and water damage. This story is about their journey back to normalcy and the water damage restoration services facilitated by Rytech Restoration of the Midlands.
Emergency Response
It was a late evening when the storm hit, causing extensive flooding in the Arcadia Lakes SC area. The homeowners, upon discovering their flooded basement, felt a wave of despair. The customer's quick call to Rytech Restoration of the Milands was met with an immediate and empathetic response by our team of 24-hour on-call specialists. Within hours, our certified water damage technicians were at the scene, ready to assess and address the damage in the home.
Initial Water Damage Inspection and Challenges
The inspection revealed more than just water damage; there was also the presence of mold in the damp corners of the basement and signs of smoke damage from a minor electrical fire caused by short circuits. The homeowners were overwhelmed, but Rytech's team assured them by taking them through their documentation of the damages found around the home and explaining the necessary protocol and solutions to get their property back to its pre-loss condition.
Local Expertise and Experience at Work
Anthony Curtis, co-owner of Rytech Restoration of the Midlands, personally oversaw the project. His experience working as a large loss adjuster and deep understanding of the emotional and physical turmoil associated with home disasters provided a reassuring presence for the homeowner throughout the water damage restoration process. He noted, "Our goal isn't just to restore homes, but to restore peace of mind for the Arcadia Lakes community."
A Comprehensive Mitigation Approach
Rytech's approach was meticulous and grounded in the latest standards, including the ANSI/IICRC S500 and S520 for professional water damage and mold remediation. The team utilized advanced moisture detection methods to precisely identify affected areas, minimizing the need for demolition and preserving as much of the original structure as possible.
Specialized Water Damage Services Rendered
The remediation process involved water extraction, drying, dehumidification, smoke damage cleanup, odor control, and mold removal. Each step was carefully documented, keeping the homeowners and their insurance company fully informed along the way. Our team's ability to handle both the water damage and subsequent mold remediation highlighted the comprehensive expertise Rytech brings to every job and the benefit of working with a full-service restoration company.
Restoring More Than And Arcadia Lakes Home
Throughout the process, the homeowners were deeply involved, receiving daily updates and explanations about what to expect next. This open communication was crucial in maintaining their trust and confidence. During our team's daily equipment and project monitoring, the family frequently expressed their gratitude for the professionalism and empathy shown by Rytech technicians.
A Return to Normalcy
After several days of hard work, the property was Rytech-dry and ready to have the customer's general contractor come to start framing and drywall. The homeowners were thrilled to return to their home, which once again felt like the safe haven it had been before the storm.
An Invitation to Peace of Mind
This story exemplifies the resilience and community spirit of Arcadia Lakes and the dedication of Rytech Restoration of the Midlands to help the community get back to normal fast. For anyone facing the chaos of water, fire, or mold damage, remember that help is just a call away. Don't wait to address the damage; reach out to us at:
Rytech Restoration of the Midlands
1310 Haviland Cir STE B, Columbia, SC 29210
(803) 400-8632
